Ask A Librarian

Do you need help doing research? The Library can help you both in-person and online. Contact us using any one of the methods listed below.


The Library Reference Desk is staffed during all Library hours. Librarians at this desk can answer any of your research questions.


You can call the Library at (630) 942-3364 and speak to a librarian during regular Library hours.


Fill out the Library's e-mail reference form with as much information as possible and a Library staff member will e-mail you back by the next business day.

Show the E-mail Form

Use this form to send us your question. Provide as much information as possible.


Instant Messaging/Chat

To chat with us, use our embedded chat windows like the one on the upper, right part of this page or launch chat using the "Chat With Us" button that's in the header of every page:

Chat With Us link

You can also use any of the chat services listed below:

AOL Instant Messenger
Screen name: textcod

Screen name: askcod1

Google Talk
Screen name: askcod1

Screen name: [email protected]

Chat is generally available during regular Library hours.


To contact the Library via SMS/text, just text:

send textcod your question

to 246246

text send textcod to 246246

Please note, depending on your mobile service plan, sending and receiving text messages may result in charges from your mobile provider.

246246 is the short code for AIM. You send a text message to our special AIM buddy name, textcod, and we receive it as an instant message. Our reply comes to your phone as a text message.